Support
We've got you covered.
Setup guide, troubleshooting FAQ, and direct email support: everything you need to get FaceCommand running smoothly.
Getting Started
Set up FaceCommand in a few minutes
Download and install
Extract the downloaded zip to a folder and run FaceCommand.bat. Windows asks for administrator permission. The first launch downloads the components FaceCommand runs on, which takes a few minutes and needs an internet connection, and adds FaceCommand shortcuts to your Desktop and Start Menu. Later launches start straight away.
Connect your webcam
Any USB or built-in webcam works. Make sure it's pointed at your face and your face is well-lit.
Launch and calibrate
Open FaceCommand from its shortcut. It auto-calibrates to your face in about 3 seconds. You'll see a live preview showing detected gestures.
Customize
Use the sliders to adjust gesture mappings, sensitivity, hold times, deadzones, and trigger modes. Set up Gesture Chains or Morse Chains for expanded commands. The defaults work well for most users as a starting point.
Export your profile
Once you've dialed in your settings, export your profile so you can back it up or transfer it to another installation.
System Requirements
- Windows 10 or Windows 11
- Any USB or built-in webcam (720p minimum recommended)
- Intel i5 or equivalent processor (or better)
- 4 GB RAM minimum
- Internet for the first launch and license activation, fully offline after that
- Administrator permission (Windows asks when FaceCommand starts)
- For Xbox controller output: the free ViGEmBus driver
Tips for Best Results
- Good lighting makes a noticeable difference. Face the light, don't sit with it behind you
- Start with a few gestures and expand. Don't map everything at once
- If a gesture misfires, raise its trigger threshold first before adjusting other settings
- Use Gesture Chains for critical commands to eliminate accidental triggers
Troubleshooting
Common issues & fixes
Get in Touch
Still need help?
We respond to every email. Usually within 24 hours on business days.
Sales & Licensing
For volume licensing, clinical/institutional pricing, and partnership inquiries.